Frequently Asked Questions

Simply visit the Get A Quote and complete the form to get started. We will be in touch to arrange a visit and provide a final quote.

No, you’re only charged based on the amount of time your cleaner was actually at your home working. If they finish early, you aren’t charged the full amount quoted.

Yes, we require to come and see you and your requirements to give you a complete quote.

Cleaning supplies are included with our service at no charge to you.

Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.

It’s completely up to you. If you’re not going to be home, make sure you let us know how to access your house. We discuss this arrangement with you during your first visit.

You are not charged until after the cleaning has been completed.

Here’s a listing of what gets cleaned in every room of your house during a standard cleaning. Click here for Services Listing.

Yes, all supplies are included.

We offer a range of services from weekly cleaning to one-time cleaning to move-in and move-out cleaning. You can see the different services by visiting the front page and clicking on the “Our Services” button.

We will send the amount of cleaners required for the size of the job.

Absolutely. The cleaners go through a screening process that includes a police background check, reference checks and in-person interviews. We also require significant experience in residential house cleaning to work with us.